SellerActive | E-Commerce Blog

Tracking Information Now Available for PayPal Transactions

Written by Peter Curac-Dahl | Mar 24, 2024 1:00:00 AM

Tracking Information Now Available for PayPal Transactions

Enhanced Customer Experience

Merchants can now provide real-time tracking information for orders directly through PayPal. This new feature eliminates the need for customers to search through emails or third-party tracking websites. Instead, they can log into their PayPal account and access up-to-date tracking details in one trusted platform.

Customer View: Tracking details are displayed clearly in the customer’s PayPal account, offering a streamlined experience.

Merchant View: Merchants can also update tracking details manually via the “Edit Tracking Info” option under the tracking section.

Seamless Integration

The PayPal Checkout Tracking API integrates smoothly into existing PayPal Checkout workflows, requiring minimal effort from merchants. With PayPal’s user-friendly setup and comprehensive guides, this feature is simple to implement and supports e-commerce growth.

For more details, visit the PayPal Tracking API Documentation.

Key Benefits

  • Improved Merchant Control: Merchants gain flexibility and control over tracking updates.
  • Customer Satisfaction: Real-time updates keep customers informed throughout the order fulfillment process, enhancing trust and satisfaction.

This feature represents a step forward in creating a seamless and efficient shopping experience for merchants and customers alike.